The focus of the Client Development Manager, (CDM) is to ensure the continued high retention rate of Mintel Food & Drink subscription clients. This is achieved by understanding the individual client objectives and working with Mintel’s Account Management team and subscribers to ensure they use and apply Mintel's data and insights to its full extent supporting their business goals.
Competency in the use and interpretation of Mintel consumer, product launch, trend and market data (training on Mintel tools will be provided)
Responding to client briefs and preparing analysis, customising presentations and bring data to life in order to fit client needs using a library of pre-published syndicated content Presenting to clients across a variety of formats, this includes face-to- face with clients, over the telephone and via webinar, always in an engaging, interactive and confident manner, delivering insightful, thought provoking analysis
Delivering advanced training of Mintel products to clients and running group workshops to showcase how Mintel data will support the clients in their strategic decisions where necessary
Essential to the role is a close collaboration with the Account Directors in your territory to ensure we manage all accounts effectively and support them with delivering client engagement plans.
Efficiently logging all client service activities on our CRM system. Collating detailed feedback following client projects and engagement
Supporting new business opportunities demonstrating the application and value of Mintel.
Successful Candidates will need to have:
A passion and knowledge for the world of Food & Drink, coupled with ideally 2-3 years’ experience gained in a B2B environment
Highly developed analytical skills, able to quickly interpret a wealth of information from different sources to build compelling stories with a commercial conclusion
Absolute fluency in both English
Flexibility to travel regularly within the UK and Europe to meet with clients and attend trade events